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Rating Summary

5
 
4
 
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502 Reviews

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Excellent Service

5
08 March 2018 , Stephen , Vermont

I highly recommend Champlain Door for their customer service and prompt response to customers' needs. Our garage door was damaged from a local plow company and we needed a 16x8 door replaced… Read more I highly recommend Champlain Door for their customer service and prompt response to customers' needs. Our garage door was damaged from a local plow company and we needed a 16x8 door replaced immediately. Rich Gordon and his team did an amazing job of meeting our needs.

Outstanding Job

5
07 March 2018 , Mel , Vermont

I email Phil on a Sunday. Within the same hour I received his returned email with the total price and when they could install.They had it installed the next day!! It took the installer no more then… Read more I email Phil on a Sunday. Within the same hour I received his returned email with the total price and when they could install.They had it installed the next day!! It took the installer no more then an hour. Outstanding Service!!

Poor install

1
02 March 2018 , Eli , Vermont

Sales process was great! Craftsmanship was very poor. Nuts and bolts left all over the garage. Half of the track bolts were loose. New trim fell off within a few day.

Company response:

WE WOULD LIKE TO APOLOGIZE FOR YOUR LESS THEN SUPERIOR EXPERIENCE. I WOULD LIKE TO MENTION WE HAVE ADDRESSED ALL OF YOUR CONCERNS WITHIN 24 HOURS OF YOU REPORTING THEM, AND I DO BELIEVE AS OF TODAY YOU ARE A SATISFIED CUSTOMER. THANK YOU FOR BRINGING THESE ISSUES TO OUR ATTENTION, WE TAKE OUR WORKMANSHIP AND OUR CUSTOMER SERVICE EXTREMELY SERIOUSLY AND WILL CONTINUE TO DO SO. THANK YOU FOR YOUR BUSINESS HAVE A GREAT EVENING :-)

Fantastic Service

5
02 March 2018 , Kevin , Vermont

The team at Champlain door was amazing. They provided my quote incredibly quickly, were readily available to answer questions and scheduled the installation for the same week.
The door openers… Read more The team at Champlain door was amazing. They provided my quote incredibly quickly, were readily available to answer questions and scheduled the installation for the same week.
The door openers installed work beautifully.
Could not be more pleased with the entire process!

Stone Brothers Inc VP

5
28 February 2018 , Elwin , Vermont

We always have a great experience with Champlain door company. Very professional and the install crew so are very polite and easy to deal with. I delt with Phil and nothing but good things to say easy… Read more We always have a great experience with Champlain door company. Very professional and the install crew so are very polite and easy to deal with. I delt with Phil and nothing but good things to say easy to work with frendly professional and polite
Will use you again and again and always recommending you to others . Elwin R Stone

Happy Customer

5
16 February 2018 , Donald , Pennsylvania

Champlain Door Systems offered me options that best fit Quality and budget. On time with schedule. Bothe sales and service tech were professional and knowledgeable.